Grupo Flora y Fauna S.L.U
undertakes to comply with and respect the legislation that is in force on this matter at all times. Currently the Organic Law 15/1999 of December 13 on the Protection of Personal Data. The data that you provide us will be used exclusively by Flora & Fauna to guarantee the correct operation of the virtual store, send orders, send information to users who so wish and make the necessary improvements to our portal. In no case will the personal data provided by a user be transferred or sold to other companies. The users have recognized and will be able to exercise the rights of access, cancellation and rectification of their data through the email firstname.lastname@example.org
Rights and duties and conflict resolution.
The sales made by Flora & Fauna are subject to Spanish legislation. Buyer and seller will have the rights and duties derived from this legislation. In the event of any conflict or discrepancy, the jurisdiction of closest proximity to the Flora & Fauna headquarters will be applied.
EU Regulation n ° 524/2013 on the resolution of online consumer disputes enters into force on 09.01.2016.
There is an online dispute resolution platform. You can find more information in article 14 section 1 of the ODR-VO - downloadable in PDF format at the following link:
http://eur ancla / legal-content / ES / TXT / PDF /?uri=CELEX:32013R0524
The URL link to this platform is: