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Grupo Flora y Fauna S.L.U undertakes to comply with and respect the legislation that is in force on this matter at all times. At present, Organic Law 15/1999 of December 13 on the Protection of Personal Data. The data that you provide us will be used exclusively by Flora & Fauna to guarantee the correct operation of the virtual store, send orders, send information to users who so wish and make the necessary improvements to our portal. In no case will the personal data provided by a user be transferred or sold to other companies. Users are recognized and may exercise the rights of access, cancellation and rectification of their data through the email info@flora-fauna.es
Rights and duties and conflict resolution
Sales made by Grupo Flora y Fauna S.L.U are subject to Spanish legislation. Buyer and seller will have the rights and duties derived from this legislation. In the event of any conflict or discrepancy, the jurisdiction of closest proximity to the registered office of Grupo Flora y Fauna S.L.U.
EU Regulation No. 524/2013 on the resolution of online disputes in consumer matters enters into force on 01.09.2016.
There is an online dispute resolution platform. You can consult more information in article 14 section 1 of the ODR-VO - downloadable in PDF format at the following link:
http://eur-lex.europa.eu/legal-content/ES/TXT/PDF/?uri=CELEX:32013R0524
The URL link to this platform is: